Privacy Policy

Last updated: 21 November 2025
Company name: Arven Studio
Website: arven-studio.com

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Introduction

At Arven Studio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have. Our goal is to keep everything clear, transparent, and easy to understand.

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1. Information We Collect

Information you provide directly

• Name

• Email address

• Phone number

• Event details (date, location, preferences)

• Billing information

• Messages sent through contact forms

 

Photography and videography (see more details in section 8)

If you hire us for media services, we may collect:

• Photos of you or your event

• Video recordings

• Consent/usage agreements

We always obtain consent before using identifiable photos or videos for marketing.

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Automatic data collection (Wix & cookies)

Our website is hosted on Wix, which may automatically collect:

• Device and browser information

• IP address

• Pages visited

• Session duration

• Cookies for functionality and analytics

We may also use:

• Wix Analytics

• Google Analytics

• Facebook/Meta Pixel

 

2. How We Use Your Data

We use the information we collect to:

• Respond to inquiries and booking requests

• Prepare event proposals and agreements

• Deliver DJ, event, photo, and video services

• Manage payments and invoices

• Improve our website and services

• Send updates (only if you subscribe)

• Manage photo/video usage consent

We do not sell your data.

 

3. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

• Contract – to provide the services you request

• Consent – for newsletters or using photos/videos publicly

• Legitimate interest – to improve our website or respond to messages

• Legal obligation – accounting and invoicing requirements

 

4. Sharing Your Data

We may share data with:

• Wix (hosting & analytics)

• Payment processors (e.g., Stripe)

• Cloud storage providers (e.g., Dropbox)

• Subcontracted partners (photographers, DJs) when needed for your event

All partners are GDPR-compliant.
We do not share or sell your data to advertisers.

 

5. Data Retention

We keep personal data only as long as necessary:

• Booking and event data: up to 5 years (legal requirement)

• Photos/videos: until you request removal or withdraw consent

• Contact form submissions: up to 12 months

• Analytics data: based on Google/Wix retention settings

You may request deletion at any time.

 

6. Cookies

Wix uses cookies to:

• Enable site functionality

• Improve performance

• Provide analytics

You will see a cookie banner when visiting our site.
You can disable non-essential cookies at any time.

 

7. Your Rights (GDPR)

You have the right to:

• Access your data

• Correct incorrect information

• Request deletion (“right to be forgotten”)

• Withdraw consent

• Restrict or object to processing

• Receive a copy of your data (data portability)

To exercise any of these rights, contact us at:
info@arven-studio.com

We will respond within 30 days.

 

8. Photo & Video Use

When you hire us for photography or videography, Arven Studio retains full copyright to all photos and video footage created. This allows us to edit, store, and manage the media professionally.

We may feature selected images or video clips on:

• Our website

• Social media

• Digital portfolio

• Marketing materials

These are used only as examples of past work.

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We will never publish identifiable content without your explicit written consent.

For large events (e.g., parties), we ensure prior agreement or appropriate signage.

You may:

• Request removal of your images or footage

• Withdraw previously granted consent

• Ask how your media is being used

👉 Download our Photo & Video Consent Form:

 

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last updated” date will always reflect the most recent version.

 

10. Contact Us

We’re here to help.
If you have any questions about this Privacy Policy, contact us at:
info@arven-studio.com